Continual Service Improvement (ITIL)

Main
Business & Economics - Sales & Marketing
Continual Service Improvement (ITIL)

Continual Service Improvement (ITIL)

Name: Continual Service Improvement (ITIL)
ISBN: 9780113310494

Office of Government Commerce

0 / 0

0 comments

Quanto Você gostou deste livro?

Qual é a qualidade do ficheiro descarregado?

Descarregue o livro para avaliar a sua qualidade

De que qualidade são os ficheiros descarregados?

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

Categorias:

Business & Economics - Sales & Marketing

Ano:

2007

Edição:

Editora:

The Stationery Office

Idioma:

english

Páginas:

221

ISBN 10: